Incorrect color: Real product color does not match the product color on the website
- Product photos in natural light, not against the sun
The product is damaged, dented, or no longer in its original state:
The product received by the customer is damaged, and the issue is clearly visible (due to transportation, production ...)
- Photo/clip showing the damaged part
- Product overview photo
Product is not up to customer's expectations:
The product is not damaged but not as customer's expectation (material, design ...)
- Product photos
False advertising (DCMA): Ads showing products from other brands
- Product photos
- False advertisement photo (must include our store's logo and link)
Part of the order is missing:
The number of items received does not match the order placed and the order is not split to send
-Photos of all products received in the package
2. Clothes
Sizing issue
Correct size tag but does not fit
- Size tag sewn into the product
- Measurement photos with a ruler based on the size guide
Incorrect size tag
- Size tag sewn into the product
Incorrect color: Real product color does not match the product color on the website
- Product photos in natural light, not against the sun
The product is damaged, dented, or no longer in its original state:
The product received by the customer is damaged, and the issue is clearly visible (due to transportation, production ...)
- Photo/clip showing the damaged part
- Product overview photo
Product is not up to customer's expectations:
The product is not damaged but not as customer's expectation (material, design ...)
- Product photos
False advertising (DCMA): Ads showing products from other brands
- Product photos
- False advertisement photo (must include our store's logo and link)
Part of the order is missing:
The number of items received does not match the order placed and the order is not split to send
Photos of all products received in the package
3. Electronic products, household products
Incorrect color:
Real product color does not match the product color on the website
- Product photos in natural light, not against the sun
Poor quality product, doesn't work
The product is not damaged but not as customer's expectation (material, design ...)
- Product photos
The product is not damaged but not functioning
- For example: camera cannot record, memory card cannot be inserted, hair iron is not hot, etc.
- A clip clearly shows the issue during use (for electronic product, it must show that the product is fully charged or plugged into a power source)
The product is damaged, dented, no longer in its original state:
The product received by the customer is damaged, the issue is clearly visible (due to transportation, production ...)
- Photo/clip showing the damaged part
- Product overview photo
False advertising
Ads showing products are from other brands (DMCA, brand name, design)
- Product photos
- False advertisement photo (must include our store's logo and link)
Products that falsely advertise their functions, features
- A clip clearly shows the issue during use (for electronic product, it must show that the product is fully charged or plugged into a power source)
- False advertisement photo (must include our store's logo and link)
Part of the order is missing
- Photos of all products received in the package
Smartest, Trendiest, Latest
Mazzw.com is a unique online gadget store that specializes in offering products that are unique and rare. We've scoured the internet to bring you the hottest new gadgets that are just waiting to be discovered by you, so you can be the first to know about all the cool new stuff!
Free shipping & Easy Return
Our goal is to make it as easy as possible for you to save money at Mazzw.com, and that's why we always offer free shipping on all orders. That's right, no matter how big or small, you always get free shipping! If your item is broken or damaged, we will replace it!
Marketplace for all
Mazzw is a unique marketplace with a unique mission: to provide a platform for inventors and artists to showcase their creations, and to encourage the development of innovative technology by inspiring and supporting creative minds.
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